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Umm on Pokémon rise I been walking around and I wanted to catch a Pokémon so I try tried and I opened my bag and click on the Pokémon and then click on the Pokémon and it didn’t go in to the pokeball I’m confused maybe because I’m on apple iPod idk im very confused I need help I told brad and...

i didnt go on pokemonrise in a long time ebcause pokemon when ever i login in to my account it takes for ever to load and when ir does load it doesnt go to the game it take me to the menu to login too your account so im confused what do i do? was i banned for something and what was i banned for...

I went on Pokemon rise and I logged in and I tried to catch a Pokemon in the safari zone and I could not catch any Pokemon so I restarted my pc and went back on to the site and then I couldn't catch any Pokemon still what should I do?